Terms and Conditions
Uplevel Tourism,
a division of Martin Creative, Inc.
SOFTWARE AS A SERVICE SUBSCRIPTION AGREEMENT
This SOFTWARE AS A SERVICE SUBSCRIPTION AGREEMENT (this “Agreement”), is between Martin Creative, Inc, an Illinois corporation (“Martin Creative”), doing business as Uplevel Tourism , and each subscriber to the Service (as defined below), referred to hereinafter as the “Subscriber,” or “You” (or otherwise as the context may require).
Martin Creative is the owner and operator of a subscription service which provides Subscribers with a semi-customized website (“Subscriber Website”) based upon Martin Creative templates, hosted for each Subscriber by Martin Creative or its suppliers (the “Service”), which Service includes providing Subscribers, and their end users, with runtime access to certain software programs used by Martin Creative to provide and support the Service (the “Software”). This Agreement governs your use of the Service and access to the Software, and your right to use the Service and/or the Software is conditioned on your full compliance with all terms and conditions set forth herein and the full compliance herewith by all other users of the Service and/or Software through you or on your behalf.
PLEASE READ THIS AGREEMENT CAREFULLY. MARTIN CREATIVE AGREES TO LET YOU USE SERVICE AND ACCESS THE SOFTWARE ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, WHICH IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND MARTIN CREATIVE. IN ORDER TO ACQUIRE ACCESS TO THE SERVICE, YOU MUST (A) ESTABLISH AN ACCOUNT WITH MARTIN CREATIVE (AND THEREBY BECOME A “SUBSCRIBER”) AND PURCHASE A SERVICE SUBSCRIPTION, OR (B) HAVE THE EXPRESS PERMISSION OF A SUBSCRIBER WHO HAS PURCHASED A SUBSCRIPTION TO ACCESS THE SERVICE UNDER THAT SUBSCRIBER’S ACCOUNT.
ALTHOUGH THE SUBSCRIPTION REGISTRATION PROCESS INCLUDES A REQUIREMENT TO CLICK THROUGH TO SIGNIFY A SUBSCRIBER’S CONSENT TO THIS AGREEMENT, YOU ARE BOUND BY THIS AGREEMENT BY YOUR USE OF THE SERVICE OR YOUR ACCESS OF THE SOFTWARE, WHETHER OR NOT YOU PARTICIPATED IN SUCH CLICK-THROUGH AND WHETHER OR NOT YOU ARE A SUBSCRIBER. ALL SUBSCRIBERS ARE RESPONSIBLE FOR ALL USERS (AND ALL USES) UNDER THEIR ACCOUNT AND/OR SUBSCRIPTION. IF YOU DO NOT AGREE, PLEASE DO NOT ATTEMPT TO USE OR ACCESS THE SERVICE OR THE SOFTWARE. IF AT ANY TIME YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOUR LICENSE TO USE THE SERVICE AND SOFTWARE SHALL TERMINATE IMMEDIATELY, AND YOUR SOLE REMEDY SHALL BE TO STOP ACCESSING OR USING THE SERVICES AND SOFTWARE.
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- Service Plans and Billing Options
- You may use the Service and access the Software only under a current and valid Service subscription (a “Subscription”) under an account registered to a Subscriber (an “Account”). A Subscriber may obtain a Subscription by creating an Account on the Martin Creative website (the “Website”) and paying the applicable Plan Charges (defined above). Each Subscriber’s Account is billed in accordance with the terms of its chosen Subscription plan (a “Plan”). Martin Creative reserves the right to eliminate, modify, add, or otherwise change Plans and the availability thereof at its discretion with written notice to Subscriber.
- Additional Features. In addition to Plans, Martin Creative may offer other add-on or convenience features or services related to use of the Service or Software, or customization of the Service, but which are not included in a Plan (“Additional Features”), for additional fees and charges (“Additional Service Charges”), and subject to mutual acceptance in a separate document between the Subscriber and Martin Creative. Additional Features are deemed to constitute a portion of the Service for the purposes of this Agreement, and, without limitation, all disclaimers and limits of liability apply to such Additional Features, notwithstanding that Plan Charges may not apply. Additional Feature orders are non-cancellable and Additional Service Charges are not refundable.
- Your right to access or use the Service and the Software terminates on the earlier of: (a) the date which is the last day of the Subscription period (for example, the last day of a billing cycle) for which a Subscription prepayment for your Subscription has been received by Martin Creative, or (b) any other date upon which Martin Creative has the right to terminate the Account, your Subscription, or suspend the Service as provided in this Agreement or any other applicable agreement or policy.
- Prepayment of Charges. Each Subscription is conditioned on timely prepayment of all fees, rates, charges, surcharges or other amounts described as payable for a given Plan (“Plan Charges”) on the Website and all applicable Additional Service Charges. Subscriber agrees to pay Martin Creative all applicable Plan Charges and Additional Service Charges ordered under his, her, or its Account, together with all applicable taxes and similar amounts, by electronic payment card, and authorizes Martin Creative to process all such charges on Subscriber’s payment card on a recurring basis through the term of the Plan (or as otherwise provided on the Website) to assure timely prepayment according to the applicable Plan or the terms applicable to Additional Services. All Plan Charges and Additional Service Charges are subject to change by Martin Creative from time to time, provided that Plan Charge changes shall be effective upon the expiration of the Subscription under the applicable current Plan.
- All Plan Charges, Additional Service Charges and other payments to Martin Creative are non-refundable. Subscriber’s failure to pay all applicable Plan Charges or Additional Service Charges may result in suspension or termination of an Account or Subscription, at Martin Creative’s sole discretion. In addition to Plan Charges and Additional Service Charges, Subscriber is required to pay any penalties, administrative fees, or other amounts arising out of an unauthorized payment card usage, charge-backs, and the like, relating to such Subscriber’s Account or Subscription. Any billing dispute must be submitted within thirty (30) days of the applicable billing date or are deemed waived, and any undisputed balances shall become an account stated after such time frame.
- Service Limits. To the extent any Plans or Additional Features include limits as to the volume or other amount of Service used (“Service Limits”), allocated capacity is valid only for the current subscription and billing cycle period (e.g. month), and any unused capacity (i.e. leftover capacity should usage not reach a given Limit) expires at the end of such period, whether used or not. No refunds or credits for unused capacity or for partial usage (or for any other purpose) shall be given. Limits reset at the start of the next succeeding period without any carry-over from the previous period. Charges stated on the Website for usage in excess of Service Limits apply, and Subscriber agrees to pay the same.
- Cancellation of Subscription. Subscriber may cancel a Subscription and/or Account (cancellation of an Account automatically cancels all related Subscriptions) through the Account or Subscription cancellation process provided on the Website; provided however, Subscription cancellation is subject to any Subscription term commitments made by Subscriber, and written notice of cancellation must be received by Martin Creative at least thirty (30) days prior to any automatic subscription renewal date or such cancellation will take affect at the end of the following billing cycle.
- Intellectual Property and Use of Services
- Provision of Access. Subject to and conditioned on Subscriber’s payment of Plan Charges and compliance with all other terms and conditions of this Agreement, Martin Creative hereby grants Subscriber a non-exclusive, non-transferable, license to access and use the Software on a runtime basis through your use of the Service: (i) subject to any applicable Service Limits, (ii) solely for your internal business purposes, and (iii) solely as expressly permitted herein. For the avoidance of doubt, an Authorized User is Subscriber’s employees, consultants, contractors, and agents who are authorized by Subscriber to access and use the Services under the rights granted to Subscriber pursuant to this Agreement, and for whom access to the Services has been purchased hereunder.
- Use Restrictions. Subscriber shall not at any time, directly or indirectly, and shall not permit any Authorized Users to : (i) copy, modify, or create derivative works of the Services, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, assign, distribute, transfer, or otherwise make available the Services; (iii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any software component of the Services, in whole or in part; (iv) remove any proprietary notices from the Services; or (v) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right of other right of any person, or that violates any applicable law. You may not provide any access thereto to any third party, except as otherwise expressly permitted hereunder. You may not subdivide your Account or Subscription or use it in any service bureau fashion. If you have any questions about using the Service or the Software for any purposes other than as expressly permitted herein, you may contact Martin Creative at info@upleveltourism.com
- Martin Creative (together with its respective licensors) reserves all rights, title, and interest in the Service and the Software, including but not limited to information, documents, logos, graphics, sounds, images, or other content, except with respect to any Subscriber Content (defined below). Any rights with respect to the Service or the Software not expressly granted to you herein are reserved by Martin Creative. Martin Creative reserves the right to retain and use any information that is generated as a result of use of the Service (for clarification, such information does not include a Subscriber’s personal contact or payment card information, which is subject to Martin Creative’s Privacy Policy) for any purpose and through any medium.
- Without limitation, Martin Creative may refuse, suspend, or terminate a Subscription (or any renewal thereof) if any user of such Subscription violates, threatens to violate, or reasonably appears to carry a significant danger of violating, this Agreement (or any other Martin Creative policy or agreement) in any manner, and Martin Creative reserves any and all other rights available at law or in equity with respect thereto.
- Subscriber Representations and Warranties. You represent, warrant, and covenant to Martin Creative that: (i) any text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, and other materials (collectively, “Subscriber Content”) you post through or otherwise use with the Service, or post to the Subscriber Website, or which you provide to Martin Creative for use with the Service or for use in any Additional Features is not confidential, does not violate any applicable laws, contractual restrictions, or other third party rights, including intellectual property and moral/ personality rights, and that you have permission from each third party whose personal information, intellectual property, or likeness/personality is included in any Subscriber Content to use the same as contemplated hereunder; (ii) the Subscriber Content is free of viruses, adware, spyware, worms or other malicious code; and (iii) you will not (A) access or attempt to access any information, documents, material, or Accounts registered to others; (B) bypass any robot exclusion headers, or other measures Martin Creative employs to restrict access, to send content or messages, scrape, spider, or crawl the Website or Service or Software; (C) disrupt or interfere with the security of, or otherwise cause harm to, the Website, Service, Software, or Martin Creative network; (D) access or use the Website, Service, or any Martin Creative network element in any manner that could damage, disable, overburden or impair any Martin Creative network element or that of any of its providers, including conducting any type of attack or using any malware, or otherwise interfere with any other person’s use or enjoyment of the Service; (E) obtain any information from, or access to, the Services using any method not expressly permitted by Martin Creative; or (F) use the Website, Service, or Software, intentionally or unintentionally, in connection with any violation of any applicable law or regulation, or in contravention of the legal rights of any person.
- Martin Creative reserves the right to refuse any Subscriber Content or any Subscriber in its sole discretion, and to enact other policies as may be necessary or desirable, as determined by Martin Creative in its sole discretion.
- Other Applicable Documents
- If, in connection with your use of the Service or Software, you accept and agree to any Martin Creative privacy policy or terms of use (“Martin Creative Policies”), this Agreement shall take precedence to the extent of any conflict between such Martin Creative Policies and this Agreement. Any violation by you of any such Martin Creative Policies shall be deemed a violation hereof. You agree that Martin Creative may amend Martin Creative Policies at any time in its discretion and that such amendment shall be binding on you.
- Martin Creative Policies are intended only to apply to your use of the Service and access to the Software. Subscriber is responsible for all privacy policies, terms of use, and any other documents or policies (collectively, “Subscriber Policies”) intended to govern third party (such as end-user) access to (i) the Subscriber Website; or (ii) Subscriber Content or services provided by Subscriber. Subscriber hereby agrees to indemnify and holds harmless the Released Parties (defined below) from and against any third party claim, and any damages, costs, debts, liabilities, obligations, or expenses (including without limitation attorneys’ fees and expenses) arising out of or relating to any third party’s use or access of the Subscriber Website, the Software, or any Subscriber Content, or the content of any of the Subscriber’s Policies.
- Disclaimers and Limitations of Liability
- Martin Creative does not guaranty that use of the Service or Software will result in reaching any of Subscriber’s business objectives. Accordingly, you: (i) acknowledge, understand, and accept all risk associated with your use of the Service or the access by any third party of any website hosted as part of the Service or any Subscriber Content, and any other activity you undertake, or request Martin Creative to undertake, arising out of your use of the Service or Software or any other Martin Creative services; (ii) agree that neither Martin Creative, nor its principals, owners, Subscribers, officers, employees, agents, subcontractors, or licensors (collectively, “Released Parties”) shall have any liability for damages, whether direct, indirect, or otherwise and regardless of legal theory (contract, tort, statutory, or otherwise), relating to or arising out of your use of the Service or Software, or any other Martin Creative service, or any third party’s access of the Subscriber Website (or inability to gain such access); and (iii) release and covenant not to sue the Released Parties from any and all claims, debts, damages, and causes of action (whether past or future) pertaining to or arising out of or related in any way to your use of the Service or Software, or any other Martin Creative service.
- Limitation of Liability. IN NO EVENT SHALL MARTIN CREATIVE (OR ANY OTHER RELEASED PARTY) BE LIABLE FOR (I) ANY REFUNDS, DIRECT DAMAGES, COVER DAMAGES, THE COST OF SUBSTITUTE SERVICES, INDIRECT DAMAGES, PUNITIVE DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), NO MATTER HOW SUCH DAMAGES ARISE AND REGARDLESS OF LEGAL THEORY (WHETHER CONTRACT, TORT, PROPERTY OR OTHERWISE), EVEN IF MARTIN CREATIVE HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR SUCH DAMAGE IS FORESEEABLE, OR (II) ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH (A) THE USE AND/OR INABILITY TO USE THE SERVICE OR THE SOFTWARE, OR (B) YOUR RELIANCE ON OR USE OF INFORMATION OR FEATURES PROVIDED ON OR THROUGH THE SERVICE OR THE SOFTWARE (C) MISTAKES, OMMISSIONS, INTERRUPTIONS, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. IF, NOTWITHSTANDING THE FOREGONG, MARTIN CREATIVE (OR ANOTHER RELEASED PARTY) IS FOUND LIABLE TO YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, YOU AGREE THAT MARTIN CREATIVE’S (OR SUCH OTHER PARTY’S) LIABILITY TO YOU WILL BE LIMITED TO THE AMOUNTS PAID BY YOU FOR SERVICE SUBSCRIPTIONS IN THE LAST THREE (3) MOST RECENTLY PAID MONTHS PRIOR TO THE DATE THE CLAIM AROSE.
- Force Majeure. MARTIN CREATIVE SHALL NOT BE LIABLE FOR OR IN RESPECT OF ANY BREACH OF THIS AGREEMENT OR ANY OTHER DAMAGE SUFFERED BY YOU DUE TO “FORCE MAJEURE” EVENTS OR CAUSES BEYOND THE REASONABLE CONTROL OF MARTIN CREATIVE AND/OR ITS VENDORS OR OTHER ASSOCIATED PARTIES, INCLUDING WITHOUT LIMITATION ACTS OF GOD, WAR, GOVERNMENT, LABOR STRIFE, WEATHER, OR COMMUNICATIONS INTERRUPTION.
- YOUR SOLE REMEDY IN THE EVENT OF ANY DAMAGES INCURRED BY AND THROUGH YOUR USE OF THE SOFTWARE OR THE SERVICE SHALL BE TO CEASE TO USE THE SOFTWARE AND THE SERVICE.
- THE SOFTWARE AND THE SERVICE ARE PROVIDED ON AN “AS IS,” “WHERE IS,” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, MARTIN CREATIVE DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ALL RISK OF USE OF THE SOFTWARE AND THE SERVICE IS WITH YOU.
- MARTIN CREATIVE MAKES NO WARRANTY THAT: (A) THE SOFTWARE AND THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SOFTWARE OR THE SERVICE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS OR FROM ALL AREAS OR JURISDICTIONS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SOFTWARE OR THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.
- Subscriber Indemnification. Subscriber shall indemnify, hold harmless, and, at Martin Creative’s option, defend the Released Parties from and against any Losses resulting from any Third-Party Claim that the Subscriber Content, or any use of the Subscriber Content in accordance with this Agreement, infringes or misappropriates such third party’s intellectual property rights and any Third-Party Claims based on Customer’s or any Authorized User’s (i) negligence or willful misconduct; (ii) use of the Services in a manner not authorized by this Agreement; (iii) use of the Services in combination with data, software, hardware, equipment or technology not provided by Martin Creative or authorized by Martin Creative in writing; or (iv) modifications to the Services not made by Martin Creative, provided that Subscriber may not settle any Third-Party Claim against Martin Creative unless Martin Creative consents to such settlement, and further provided that Martin Creative will have the right, at its option, to defend itself against any such Third-Party Claim or to participate in the defense thereof by counsel of its own choice.
- THE TERMS AND CONDITIONS SET FORTH IN THIS SECTION 4 ARE MATERIAL AND OF THE ESSENCE WITH RESPECT TO MARTIN CREATIVE’S MAKING THE SERVICE AVAILABLE TO YOU AND IN DETERMINING THE PRICING THEREOF.
- Applicable Law and Dispute Resolution.
- Governing Law. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).
- Arbitration. Any claim or controversy arising out of or related to this Agreement shall be resolved by arbitration in the City of Chicago by one arbitrator pursuant to the commercial rules of the American Arbitration Association then in effect. The demand for arbitration shall be made within a reasonable time after notice of the claim, dispute, or other matter in question has arisen, and in no event shall it be made after two years from when the aggrieved party knew or should have known of the controversy, claim, dispute, or breach. If the Parties are not able to agree upon the selection of an arbitrator, within twenty (20) days of commencement of an arbitration proceeding by service of a demand for arbitration, the arbitrator shall be selected by the America Arbitration Association. The arbitrator shall have no authority to award punitive, consequential, special, or indirect damages. The cost of the arbitration proceeding and any proceeding in court to confirm or vacate any arbitration award, including reasonable attorneys’ fees and costs, shall be borne by the unsuccessful party, as determined by the arbitrators. Any judgment on an award rendered may be entered in any state or federal court having jurisdiction. Except as may be required by law, neither party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all Parties.
- Jurisdiction and Venue. Any legal suit, action, or proceeding arising out of or relating to this Agreement, subject to the Arbitration provision herein, shall be instituted in any United States federal court or state court located in the state of Illinois in the City of Chicago and County of Cook, and each Party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding. The Parties irrevocably and unconditionally waive any objection to the laying of venue of any suit, action, or proceeding in such courts and irrevocably waive and agree not to plead or claim in any such court that any such suit, action, or proceeding brought in any such court has been brought in an inconvenient forum.
- Miscellaneous
- You are responsible for providing the equipment and services, if any, and configuring the same correctly, as necessary for your access to the Service. Martin Creative is not responsible for any telephone or internet connection charges, data charges, surcharges, taxes, or other amounts incurred in accessing the Service, for which you accept all responsibility. If Martin Creative specifies, at any time, any particular system requirements or hardware specifications for use of the Service, you will be responsible to provide the same or to cease to use the Service.
- You agree to allow Martin Creative whatever access to your system(s) and software is necessary in order to provide the Service.
- By using the Website, the Service, or the Software, you consent to have this Agreement, together with any records of usage or notices relating to the Service provided to you in electronic form. In order to access and retain this electronic Agreement and to receive such notices, you must have access to the Internet, either directly or through devices that access web-based content, and pay any service fees associated with such access. Please print a copy of this document for your records.
- Severability. If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severed from this Agreement and shall not affect the validity and enforceability of any remaining provisions. Except to the extent expressly otherwise provided by a written and manually executed agreement with Martin Creative, this Agreement (together with the other documents incorporated herein by reference) constitutes the entire agreement between you and Martin Creative relating to the Software, the Service, and the Website, and shall not be modified except (i) as expressly provided herein or (ii) by a writing manually executed by an authorized officer of Martin Creative.
- Accounts and Subscriptions are not transferrable or sublicensable, and may not be sold, rented, or timeshared, unless expressly permitted herein or in another agreement manually executed by an authorized officer of Martin Creative. Notwithstanding the foregoing, a Subscriber may authorize its employees and agents to use its Account so long as it has obtained such employee’s or agent’s written agreement to abide by the terms hereof, for purposes consistent with the other terms hereof.
- Martin Creative may assign this Agreement, in whole or in part, at any time with or without notice to you.
- Termination. Martin Creative may terminate this Agreement, effective on written notice to Subscriber, if: (i) Subscriber fails to pay any amount when due hereunder; (ii) Subscriber breaches any of its obligations hereunder; or (iii) Subscriber becomes insolent or is generally unable to pay its debts as they become due, files or has filed against it, a petition for voluntary or involuntary bankruptcy or otherwise becomes subject, voluntarily or involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency law, makes or seeks to make a general assignment for the benefit of its creditors, or applies or has been appointed a receiver, trustee, custodian, or similar agent appointed by order of any court of competent jurisdiction to take charge of or sell any material portion of its property or business. Upon expiration or earlier termination of this Agreement, Subscriber shall immediately discontinue use of the Subscriber Website, Software, and Service, and, without limiting Subscriber’s obligations under this Agreement, Subscriber shall delete, destroy, or return all copies of the Subscriber Website and Software and certify in writing to Martin Creative that same has been deleted or destroyed. No expiration or termination will affect Subscriber’s obligation to pay all Plan Charges and other fees that may have become due before such expiration or termination, or entitle Subscriber to any refund.
- Export Regulation. Subscriber shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), that prohibit or restrict the export or re-export of the Services or any Subscriber Content outside the US.
- Survival. This Section and Sections 1(d), 2(c), 4(b), 4(d), 4(g), 5(b), and 5(c) survive any termination or expiration of this Agreement.
- Service Plans and Billing Options
Counterparts. This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement.